Returns Policy

Refund conditions

If there are quality problems with the product, the customer has the right to apply for a refund.

If the customer finds that the size, color, etc. selection is wrong after receiving the product, he or she can apply for a refund within 7 working days after purchase, and we will bear the corresponding shipping costs.

If you require a return due to customer reasons, such as unopened, unworn, etc., you can apply for a refund within one week of purchase, and you will need to bear the corresponding shipping costs.


Refund process

Customers may contact customer service by phone or email to submit a refund request and provide the necessary information and documentation.

We will review the request within 3-5 working days after receiving it and make a decision on whether to grant a refund.

If a refund is agreed, we will issue the refund via the payment method you provided. The refund amount will be the actual amount paid after deducting the refund handling fee.


Refund time

Refund processing time: 7 working days after receiving the returned goods and confirming that they are correct.


Precautions

To ensure a smooth refund, please be sure to provide the correct return address and related information.

Please confirm the return address with our customer service before returning the item. Returned merchandise should be in its original condition, unused or washed, and have the original tags and tags attached.


We are committed to providing quality service and products, if you have any questions about your refund or need further assistance, please feel free to contact us